![]() You may also need to restart your computer. Please try again later.” If yes,Ĭlose your browser and then try again. Please try again later.”Īre you getting this error message when trying to install from your Microsoft My Account page? Step 4: If you get an error message while trying to download the installer in Safari, delete the file and try again from a different web browser instead, such as Chrome “An error has occurred. Other internet browsers will have similar settings in their preferences or settings. Under Privacy and security, look for Site settings and Clear browsing data. NOTE: In Chrome, click on Preferences from the Chrome menu bar tab.Next, go to the Privacy tab, click Manage Website Data and then Remove all. In the Safari menu tab in the menu bar at the top of your screen, open PreferencesĬlick on the Security tab at the top of the Preferences window and make sure Enable Javascript is selected. Step 3: If it’s still not working, delete the download file again. NOTE: To activate and create/edit files in Office 2016 for Mac, you first need a valid and licensed Office 365 account or a Microsoft Account associated with a one-time purchase.If this doesn’t work, here’s an alternative download link You can find a direct link for the Office 2016 for Mac installer from Microsoft’s website here. Step 2: If the download’s already started but it’s stuck, delete the current download file (ctrl+click/right-click and select Move to Trash or just drag the file to Trash). ![]() Step 1: First check your Mac’s internet connection is working and stop any other downloads running at the same time ![]() Can’t download Office 2016 for Mac installer or download stopping at the same size every time? Here's a quick run on what to do.
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